Return And Refund Policy

Timeskip.com offers 7 days hassle-free return policy, we won’t entertain your 
claim once 7 days
return policy period gone past.

In order to claim 7 days return policy, you need to keep certain factors in 
mind.
A. Product must be unused
B. Product must be neat and clean in condition
C. Product must be in original packing (same rapper/box).

There are certain products which are perishable by nature, for example: 
food, natural flowers, temperature items, newspapers or magazines.

Additional non-returnable items:
A. Birthday, Anniversary Presents and Gift Cards
B. Downloadable Products (In Soft)
C. Health & Personal Care.

To claim 7 days return policy, we do require a receipt or proof of purchase.

Partial refunds are allowed in under-noted products:-
1. Book with obvious signs of use
2. CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record 
that has been opened.
3. Any item not in its original condition, is damaged or missing parts for 
reasons not due to our error.
4. Any item that is returned after 7 days from the delivery date.

Refunds (if applicable)
At receipt of the returned product, we do check it properly and let the customers 
know about the approval or rejection of return claim by email, message or whatsapp.

Honored Claim:
If your returned claim is honored, we will process it, and a credit will 
automatically be applied to your credit card, bank account transfer, 
easypaisa/mobicash or other method of payment if any, within 24-48 hours time.

Delay in refunds (if any):
If your claim is honored and you didn’t get notified of the refunds, then do 
the following steps before approaching to us:
1. Check your bank account statement.
2. Contact helpline of your credit card provider / bank.
3. Check your phone messages regarding any message / intimation from 
easypaisa/mobicash regarding receipt of funds.

If you have done the said steps and still you have not received the refund, 
please let us know at timesskip1234@gmail.com

Refund Criteria for Sale Items:
Customers can claim only regular priced items only. Unfortunately we do 
not honor sale priced items return claims.

Shipping
To return your product, you should mail your product to: Shipper address 
which is duly mentioned on each parcel you received.

You will pay the shipping costs of returning/sending us your purchased 
product. Shipping costs are non-refundable. Please note: In case of return 
claim, we will less our courier charges and refund you remaining amount via 
bank transfer, easy paisa or mobicash.

If you are returning a product which’s value is over Rs.5000/- make sure you 
consider using a track-able courier service or try availing product shipping insurance. 
We do not guarantee that we will receive your returned item, that’s responsibility 
totally laid on the shipping company you choose.